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MetLife Auto & Home ® is Here for You

The health and well-being of our customers and their families remains one of our top priorities. During these challenging times, our team is ready and here for you, to help you navigate your current policies and the coronavirus (COVID-19).

A letter from our CEO on COVID-19

MetLife is committed to navigating life together with you. Read a letter from Michel A. Khalaf, our President and CEO.

Ways to get help:
MetLife Customer Service
Contact Customer Service

Call us at 1-800-438-6381

Call now
Logon to MetLife Online services
Reach us online

For eService, to file a claim, to update payment or contact information, access the MetLife Online Service Center

Online Claim - MetLife
File a Claim

 If you need to file a claim by phone, or have questions regarding a claim, please call us at 1-800-854-6011.

CALL: 1-800-854-6011

Frequently Asked Questions: COVID-19 Preparedness

Please read through the FAQs below if you have any questions. If you cannot find an answer to your question, please contact our Customer Service team at 1-800-438-6381.

Additional Support Options

Here are additional ways to get in touch:

For Small Commercial Information
CALL: 1-888-231-1497

Use MetLife Auto & Home® Twitter account to help answer your service and claims needs.
Help is a Click Away with @MetLifeCares!

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI. © 2020 MetLife Services and Solutions, LLC.* L0620004893[exp1221][All States][DC]

*The MetLife Auto Relief credit will be applied to the next billing statement. Subject to any required regulatoryapproval. Commercial auto policies are not eligible to receive the MetLife Auto Relief credit.

**Subject to regulatory approval.

***New York auto customers will see a 30% credit based on one month’s premium.

****Extended cyber security coverage for MetLife Auto & Home customers’ family members including: Sons and daughters of the named insured(s), parents of the named insured(s) (including stepparents and legally their adoptive parents), and Sisters and brothers of the named insured(s) (including stepsisters/brothers and sisters & brothers by adoption).